Choose the right user insights plan

From lightweight research to ongoing market insights, use AI to understand global users faster, discover real needs, and generate actionable research conclusions.

USD pricing · Credits shown per month · Cancel anytime

Starter

Light use

For light personal users who are new to CCNeed and need low-friction everyday user insights.

US$14.90/ month

5,000 credits per month

Includes

5,000 credits per month
Reddit, X (formerly Twitter), TikTok, Douyin, Xiaohongshu and other platform research
Global multilingual market insights
AI-designed user research and experiment plans
AI-led user interviews and research reports
Ask questions about data, opinions, needs and pain points
Save user quotes in text and audio within projects
Free simulated user interviews (Beta)
Email technical support

5,000 credits can retrieve approximately 5,000 Reddit, X, TikTok or Douyin items, or approximately 500 Xiaohongshu items. Mixed use follows each platform's actual credit rule.

Plus

Standard use · 3×

For individual users who want more room for everyday research across multiple platforms and topics.

US$29.90/ month

15,000 credits per month · 3× Starter

Includes

Everything in Starter
15,000 credits per month
3× the usage allowance of Starter
Global multilingual market insights
Continuous research across multiple posts, platforms or topics
Save user quotes in text and audio within projects
Email technical support

15,000 credits can retrieve approximately 15,000 Reddit, X, TikTok or Douyin items, or approximately 1,500 Xiaohongshu items. Mixed use follows each platform's actual credit rule.

Pro

For heavy personal users or small brands running frequent research across markets, products and audiences.

US$59.90/ month

25,000 credits per month · 5× Starter

Includes

Everything in Plus
25,000 credits per month
5× the usage allowance of Starter
Continuous multi-topic, multi-platform and multi-market research
Full AI research design, automated interviews, report generation and data conversation capabilities
5×8 technical support

25,000 credits can retrieve approximately 25,000 Reddit, X, TikTok or Douyin items, or approximately 2,500 Xiaohongshu items. Mixed use follows each platform's actual credit rule.

Max

Professional high-frequency · 20× use

For heavy professional users or mid-sized brand teams driving large-sample, multi-project research.

US$199.90/ month

100,000 credits per month · 20× Starter

Includes

Everything in Pro
100,000 credits per month
20× the usage allowance of Starter
High-frequency brand monitoring, competitor research and consumer insights
Larger-sample cross-platform and cross-market research
Ongoing use of research results within mid-sized brand teams
5×8 technical support

100,000 credits can retrieve approximately 100,000 Reddit, X, TikTok or Douyin items, or approximately 10,000 Xiaohongshu items. Mixed use follows each platform's actual credit rule.

Enterprise

Enterprise exclusive

For enterprises with scaled research, data compliance, local deployment and ongoing service needs.

Custom quote

Custom credits

Includes

Everything in Max
Enterprise-specific credits, usage and account plan
Dedicated business team and account manager
Human consulting expert service
Custom enterprise consumer database
Data localization storage
Private or customized deployment
Optional global interview participant recruitment
Enterprise-level technical support and service assurance

Tell us your research scenario, target markets and expected usage. We will configure a dedicated plan for you.

Compare plans

Feature	Starter	Plus	Pro	Max	Enterprise
Monthly price	US$14.90	US$29.90	US$59.90	US$199.90	Custom
Monthly credits	5,000	15,000	25,000	100,000	Custom
Relative to Starter	1×	3×	5×	20×	As needed
Multi-platform social data research	Included	Included	Included	Included	Included
Global multilingual markets	Included	Included	Included	Included	Included
AI user research and experiment plans	Included	Included	Included	Included	Included
AI automated interviews and report generation	Included	Included	Included	Included	Included
Conversation with data	Included	Included	Included	Included	Included
Simulated user interviews (Beta)	Included	Included	Included	Included	Included
User quote text and audio storage	Included	Included	Included	Included	Included
Technical support	Email	Email	5×8	5×8	Enterprise-level
Human consulting expert	—	—	—	—	Included
Dedicated business team and account manager	—	—	—	—	Included
Consumer database customization	—	—	—	—	Included
Data localization storage	—	—	—	—	Included
Private or customized deployment	—	—	—	—	Included

How credits work

Different platforms have different data acquisition and processing costs. CCNeed uses unified credits to make research usage clearer and easier to control.

Data source	Credit standard	Example for 100 items
Reddit, X (formerly Twitter), Douyin, TikTok and more	1 credit / item	100 credits
Xiaohongshu	10 credits / item	1,000 credits

We recommend starting with at least 300 data items per post. A larger sample helps AI identify stable trends, real pain points and representative user opinions.

Card examples estimate a single platform using all credits. Mixed-platform projects deduct credits according to the actual item count from each platform.

Frequently asked questions

Which plan should I choose?

Choose Starter for first-time or occasional personal research; Plus for more everyday personal usage; Pro for high-frequency research or small brands; Max for large-sample, multi-project research; and Enterprise for custom usage, human experts, data localization or private deployment.

What are credits?

Credits are CCNeed's unified usage allowance. When you collect data from different platforms, the system deducts credits according to each platform's credit standard.

Why does Xiaohongshu data use more credits?

Different platforms have different data acquisition and processing costs, so their credit standards differ. You can estimate the credits needed from your target data volume before starting a task.

How much data should I use for one study?

We recommend starting with at least 300 items per post. If the study covers multiple markets, audiences or products, increase the sample size for more stable and comprehensive insights.

What happens when I run out of credits?

After your current subscription expires, you can choose a different plan. For larger-scale or long-term usage, contact Sales for an Enterprise custom plan.

Can I cancel my subscription?

Yes. Monthly plans can be canceled at any time, and access remains available until the end of the current billing cycle.

How is Enterprise priced?

Enterprise pricing considers data usage, account scale, target markets, deployment method and service scope. Our business team will confirm a plan with you after you submit your requirements.

Ready to understand your users more deeply?

Start with real social data and use AI to turn scattered user voices into clear, actionable market insights.

Choose a plan Contact an enterprise advisor